As defined in FS 119.011(12), “Public records” are all documents, papers, letters, maps, books, tapes, photographs, films, sound recordings, data processing software, or other material, regardless of the physical form, characteristics, or means of transmission, made or received pursuant to law or ordinance or in connection with the transaction of official business by any agency. The Supervisor of Elections office (SOE) is not required to fulfill a public records request if no such responsive records or information exists, nor are we required to reformat or customize records to suit the requestor’s needs.